Welcome to
West Herr Ford of Rochester
Introducing the Ford Family
At West Herr,
We Know Tires
We sell over 80,000 tires a year and are proud to offer a local price match guarantee. We promise we will meet or beat our competitor's price. Please ask your Service Advisor to provide an estimate today or shop tires online today.
We're Here For You
West Herr Ford of Rochester always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
Great to work with. Offered competitive price with minimal haggling and didn’t waste our time. Jenessa was a great sales person.
We had extensive hail damage to our Mercedes. They did an amazing job repairing it!
Had some collision work done and it was excellent! Zach is great to work with and an asset to the dealership!
West Herr is a first class operation. From setting up the appointment to making sure I was aware of where they were at with my service I never felt ignored. From what I could tell, they have a lot of happy employees. I sat in the waiting area. The young lady at the check out desk sits right there. I listened to her interactions with customers and other employee. They couldn’t have a better ambassador. Upbeat and helpful with an attitude that says to me I like where I work. That attitude is prevalent with everyone I encounter today in the service area. It’s a contagious culture! Well done!
West Herr Ford of Rochester employees always go out of their way to satisfy every need, issue or problem I have had with any of my vehicles, either personally owned or used for work. Today I had an question regarding a number of marks left on my 2024 Ranger that were caused by a local car wash facility and needed to find out how to correct the problem. I stopped by the Collison Shop and Zach went above and beyond in helping me resolve the problem, he looked at my vehicle, cleaned it and explained the process to remove the marks that I originally thought were scratches. I would recommend all of the West Herr services offered at this location.
West Herr Ford of Rochester (4545 W Ridge Road) has such an amazing group of people to deal with…specifically Zach and the women at the front desk in the Collision department. They are so friendly, out going and exude such wonderful customer service in a time when customer service seems to be obsolete. I only required a small part painted for my Bronco but was was left with such a positive experience, that after leaving I told everyone I work with to go there for any work required on their vehicle (whether or not they own a Ford). Thank you again to Zach and the staff at West Herr for their out of this world customer service! Kim E.
Very professional excellent job and very friendly and very helpful would recommend to anybody that needs service
Efficient and very Team oriented Services West Herr facility supplied helpful and very good expertise
Everyone has been professional, friendly, helpful, concerned, I would recommend anyone to visit their showroom and see for themself.
Very great service. It was very easy to set up and Chris was very friendly
From the minute we walked in we were treated spectacular! Trevor greeted us and answered every question we had. So helpful!
The service never disappoints. It’s on time and the wait time is as promised. Entire staff is friendly, courteous and knowledgeable
Very helpful and fast.I was very happy with my service today. I only had an oil change
Great experience exploring every option in great detail until I was happy with the car I got.
They take care of my service needs quickly and responsibly, always looking to give added value with each visit
Excellent service, had the Best buying experience there. Kayla and her team are the best.
Exceptional service and customer communication during repair of my car everyone very professional and friendly
Mr tim from service explained me really well what was going on with my car , everything is good
Very pleasant visit to the service dept. Comfortable waiting area, and informing staff. Really is Quick service as they advertise. Good coffee machine, never have seen one. Quite like it.
Service department was excellent from the time I got there to when the service was completed. I can't say enough good things about the quality and professionalism of the Service Department at West Herr !
Went to have car inspected with no appointment…was taken care of right away…excellent customer service……..
I've been a costumer for over sometime and I've been satisfied with the work you're team has done. THANK'S
Cody was very easy to work with. He brought the car to our house and we never had to leave the house to complete the deal. He went above and beyond to make sure we were happy with everything
Nice staff, warranty work was completed as requested. Service manager was helpful in scheduling appointment and providing a loaner while my truck was being worked on.
I had an appointment at 2 for oil change, tire rotation and inspection. I was out by 3. I found everyone very nice and respectful. Would definitely recommend this dealership to other people
Service For Your Vehicle, Peace of Mind For You
Get the most out of your vehicle from the techs who know it best.
Sell us your car, even if you don’t buy from us.
We’re always looking for vehicles to stock our lot with. Get an easy, no obligation, online quote for your vehicle.
Start early, get approved online before you shop.
Fill out our quick credit application and we’ll work with you to find the right vehicle that you can afford.
Built for the
Road Forward
Your job has never been tougher. And we’ll be here to help you keep working. Ford Commercial Vehicles are engineered to withstand the severity of everyday on-the-job duty.
Rochester's Favorite Ford Dealer!
Stress-Free Car-Shopping
West Herr Ford of Rochester Offers More Than Just a Great Selection of Cars For Sale & Friendly Service | Serving Churchville NY, Brockport NY, Spencerport NY, & Webster, NY
What can you expect when you enter the West Herr Ford of Rochester showroom? Well, aside from a warm welcome, a great selection of new and used cars to choose from, as well as onsite auto service, a vast collection of parts and a financing team that understands the needs of drivers like you. If that sounds good to you, come see us today in Rochester, New York.
New Ford Dealer in Rochester, New York - Ford F-150, Escape, Explorer, Bronco & More
New car smell is great, and we've got a range of new 2024 Ford vehicles that will delight your senses. But we think feel is really where it's at when you're dealing with a new 2024 Ford Escape, Edge, F-150, Explorer, or SuperDuty model. We can also supply commercial vehicles like the Transit Vanwagon. That's why the West Herr Ford of Rochester sales staff is here to point you in the right direction and to assist you with the next step. After all, once you find Ford that looks right to you, you're going to want to get behind the wheel to see if you get that new car spark.
Rochester, NY, Used Cars for Sale - Pre-Owned Ford & More Used Trucks, SUVs, Sedans & Hatchbacks
Of course, we may be known for our fantastic selection of new Ford models, but we've also garnered quite a reputation for offering used cars as well.
Found the Ford Model of Your Dreams?
Our Financing Department Here at West Herr Ford of Rochester Will Work to Ensure You Drive Home on Your Terms
We know full well that buying a Ford Escape, Ranger, Bronco or Mustang is one of the biggest and most important investments you can make. Here at West Herr Ford of Rochester, our car financing experts in Rochester, NY will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of car loan and Ford lease options to choose from, owning the car of dreams has never been easier.
Fantastic customer service from West Herr Ford of Rochester doesn't end when the sale does; our dealership also staffs a fantastic, onsite auto service and repair center. Their goal: make sure every mile you spend behind the wheel is one that's free of worry. They do so by firmly knowing your specific Ford Bronco, Escape, Explorer, or SuperDuty inside and out, only using high-quality Ford parts and by making sure you're aware of every service being performed on your car as well as why it's being done.
Here at West Herr Ford of Rochester we're serving drivers in Webster NY, Spencerport NY, Brockport NY and Churchville, NY, with all of their automotive needs. Whether a new or used car is in order or a little maintenance is required, visit us at 4545 Ridge Road in Rochester, NY and we'd be happy to help you, too.
Located in Rochester, NY
4545 Ridge Road - Rochester, NY 14626