Excellent service. Understood my request all paper work was completed in a timely fashion felt with this sal s lady before very understanding. 5 state to Mrs warren
DealerRaterJun 18, 2026
The entire staff who assisted me with my search and purchase of the F-250 truck I was looking for were very helpful and professional. The entire experience was very stress free. The sales man, Jonathan Granger worked relentlessly on getting the truck I was looking for and kept me informed the entire way. I would definitely recommend the West Herr experience to anyone who is looking for a new vehicle. I know I will go there first when I need another vehicle.
DealerRaterJun 9, 2026
Good customer service, service got done on time. Available to answer if you have any concerns about your car.
DealerRaterJun 7, 2026
Very friendly knowledgable show everything that was on the vehicle. Only thing was i forgot to ask for the keyless combination for the car
DealerRaterJun 2, 2026
All work performed exactly the way it was proposed they were short parts for recall on rear axle,I will be notified when they come in to dealership, service advisor was excellent an noligable
DealerRaterMay 18, 2026
Service completed expertly; good communication with customer; valet service much appreciated; friendly answers to questions.
DealerRaterApr 30, 2026
They are always great and always super helpful! Dominick did a great job with my car
DealerRaterApr 25, 2026
Very responsive and easy to work with. Had a small issue and they responded quickly.
DealerRaterMar 25, 2026
Everything was, nice service and good timing. My truck is running very good. No complaints.
DealerRaterMar 22, 2026
Adam and Tyler were absolutely amazing to deal with! Quick, informative and provided me a loaner to use while my vehicle was in for service. Repairs done quickly and done right the first time.
DealerRaterJan 26, 2026
Great customer service. I was very satisfied with the job they did. I will go back fir any service my cars needs
DealerRaterJan 25, 2026
Zachery provided me excellent customer service. We discussed the best options for me and my vehicle and I appreciated Zacharyās honesty and advice.
DealerRaterNov 10, 2025
Although, this was a recurring issue, they made sure this time it wouldn't happen again by ordering a replacement. Also compensated me for my time. The staff in the service department are always friendly.
DealerRaterNov 2, 2025
Zachary was great. Very helpful answer all my question Would come back to him any time I need something done
DealerRaterNov 2, 2025
Overall West Herr has been great to work with ,from sales to service and collision repair. The whole team has gone above and beyond to have great customer service. We are on our third vehicle purchase and will definitely return and recommend.