West Herr Ford of Rochester is at 4545 W Ridge Rd, Rochester, NY 14626, on the Ridge Rd corridor in northwest Monroe County. Sales, service and the Quick Lane each keep their own hours, and they are not the same — the service drive opens two hours before the showroom on weekdays, and stays open until 8:00 PM on Tuesdays and Thursdays. The parts counter runs on the service department's schedule. Every department is closed Sunday.
| Day | Sales hours |
|---|---|
| Monday, Tuesday, Thursday | 9:00 AM – 7:00 PM |
| Wednesday, Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
| Sunday | Closed |
The showroom keeps its latest hours on Monday, Tuesday and Thursday, closing at 7:00 PM, which is the practical window for anyone driving over from Spencerport or Brockport after work. Wednesday and Friday close an hour earlier at 6:00 PM. To reach sales directly, call (585) 431-1251.
| Day | Service & parts hours |
|---|---|
| Monday, Wednesday, Friday | 7:00 AM – 6:00 PM |
| Tuesday, Thursday | 7:00 AM – 8:00 PM |
| Saturday | 7:30 AM – 5:00 PM |
| Sunday | Closed |
The service department opens at 7:00 AM on weekdays, two hours ahead of the showroom, so a Greece or Rochester owner can drop a Ford off before work and still make a normal start time. Tuesday and Thursday run latest, to 8:00 PM, which are the two best evenings for a pickup after a full workday. Saturday service runs 7:30 AM to 5:00 PM. Service has its own line at (585) 352-1200, separate from sales, so a repair question isn't routed through a sales queue.
The parts counter at West Herr Ford of Rochester keeps the same hours as the service department, which means genuine Ford parts are available from 7:00 AM on weekdays and from 7:30 AM on Saturday — including the 8:00 PM close on Tuesday and Thursday for anyone picking up a part after work.
| Day | Quick Lane hours |
|---|---|
| Monday – Thursday | 7:00 AM – 7:00 PM |
| Friday | 7:00 AM – 6:00 PM |
| Saturday | 7:30 AM – 5:00 PM |
| Sunday | Closed |
West Herr Ford of Rochester has a Quick Lane on site, and it keeps different hours from the main service drive. Monday through Thursday the Quick Lane is open 7:00 AM to 7:00 PM — an hour later than main service on Monday and Wednesday, and an hour earlier on Tuesday and Thursday. Friday runs 7:00 AM to 6:00 PM and Saturday 7:30 AM to 5:00 PM. Worth checking both sets of hours before driving over, since which department is open depends on the day and the time.
The Quick Lane handles same-day routine maintenance — oil changes, tire rotations and similar quick-turn work — which is the practical difference between the two service paths. Routine upkeep can be done the same day through the Quick Lane, while diagnostics, warranty work and larger repairs go through the main service department on its own schedule.
West Herr Ford of Rochester 4545 W Ridge Rd, Rochester, NY 14626 Sales: (585) 431-1251 · Service: (585) 352-1200 Closed Sunday.
West Herr Ford of Rochester sits directly on Ridge Rd, so nearly every approach is a single road. Coming from Greece, the store is on the same stretch of W Ridge Rd that runs through town — no expressway and no turns off the corridor. From Spencerport, head east on Ridge Rd and stay on it the whole way. From Brockport and Churchville, the route is the same road continued east, which makes it a straight shot rather than a trip into Rochester proper.
From central Rochester and the city's northwest side, head north and west to Ridge Rd and follow it west to 4545. Because the dealership fronts the corridor, the simplest instruction for most of western Monroe County is also the accurate one: get onto Ridge Rd and drive to 4545 W Ridge Rd. If you would rather have turn-by-turn from your own starting point, the directions button above opens the route in Google Maps.
Sales at West Herr Ford of Rochester is open 9:00 AM to 7:00 PM Monday, Tuesday and Thursday, 9:00 AM to 6:00 PM Wednesday and Friday, and 9:00 AM to 5:00 PM Saturday. Service is open 7:00 AM to 6:00 PM Monday, Wednesday and Friday, 7:00 AM to 8:00 PM Tuesday and Thursday, and 7:30 AM to 5:00 PM Saturday, and the parts counter keeps the same hours as service. All departments are closed Sunday.
West Herr Ford of Rochester's service department is open 7:00 AM to 6:00 PM on Monday, Wednesday and Friday, 7:00 AM to 8:00 PM on Tuesday and Thursday, and 7:30 AM to 5:00 PM on Saturday, closed Sunday. The service line is (585) 352-1200.
The parts counter at West Herr Ford of Rochester keeps the same hours as the service department: 7:00 AM to 6:00 PM Monday, Wednesday and Friday, 7:00 AM to 8:00 PM Tuesday and Thursday, and 7:30 AM to 5:00 PM Saturday, closed Sunday.
The Quick Lane at West Herr Ford of Rochester is open 7:00 AM to 7:00 PM Monday through Thursday, 7:00 AM to 6:00 PM Friday, and 7:30 AM to 5:00 PM Saturday, closed Sunday — hours that differ from the main service department, so it's worth confirming which is open before driving over. The Quick Lane handles same-day routine maintenance such as oil changes and tire rotations, while diagnostics, warranty work and larger repairs go through the main service department.
No — sales, service and the Quick Lane at West Herr Ford of Rochester are all closed on Sunday. The earliest opening in the week is 7:00 AM Monday for service and the Quick Lane.
Service stays open latest, until 8:00 PM on Tuesday and Thursday. Sales is open until 7:00 PM on Monday, Tuesday and Thursday, and the Quick Lane until 7:00 PM Monday through Thursday.
West Herr Ford of Rochester is at 4545 W Ridge Rd, Rochester, NY 14626, on the Ridge Rd corridor in northwest Monroe County, serving Rochester, Greece, Spencerport, Brockport and Churchville.
West Herr Ford of Rochester is rated highly by thousands of Google reviewers.
